General conditions of purchase
Delivery and transportation costs
DARIEN 24 SL - CIF: B16416604 ships exclusively to:
Peninsula, Balearic Islands and Europe.
Shipping costs and delivery times are automatically calculated in the shopping cart based on the products selected and the destination.
If the customer requires delivery at a different time than the courier company offers, or if they require an express delivery service, they must contact DARIEN 24 SL in advance to confirm the additional cost.
All charges arising from customs taxes or border fees in applicable countries will be the customer's responsibility.
Right of withdrawal, returns and complaints
The consumer has up to 14 calendar days to withdraw from their purchase from the date they receive the product, without having to justify their decision or incurring penalties.
To exercise your right of withdrawal, you must notify us by calling +34680815347, sending an email to info@nualat.co, or by letter to our postal address C/ INDUSTRIA 58, 08025, BARCELONA, SPAIN, or by using the withdrawal form provided here .
The refund will be issued using the same payment method used for the purchase.
In accordance with Article 103 of Law 3/2014, of March 27, which amends the General Law for the Defense of Consumers and Users, custom-made or clearly personalized products, as well as those that by their nature cannot be returned or are likely to deteriorate or expire quickly, are excluded from withdrawal.
Return and shipping costs
To exercise your right of return, you must contact us by phone at +34 680815347 , by sending an email to info@nualat.co , or by letter to our postal address C/ INDUSTRIA 58, 08025, BARCELONA, SPAIN
If you wish to return a product, the customer will be responsible for managing and assuming the costs of the return.
All returned products must be in perfect condition, unused, and in their original packaging. To avoid incidents during shipping, please ensure the package is properly protected and sealed. Once we receive and verify that the item and all its components, accessories, promotions, and documentation are complete and in perfect condition, we will process the refund.
Order cancellation
If the order is canceled before the merchandise is shipped, the customer will not incur any costs. If the order is canceled after the order has been shipped, the customer will be responsible for the shipping and return costs.
Applicable law and competent jurisdiction
The interpretation and execution of these conditions, as well as all acts resulting from them, shall be governed by Spanish law, unless there are public order provisions that contradict this.
Guarantees
All products offered on our website are protected by a two-year legal warranty of conformity, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
After-Sales Service
Our customer service team is available to resolve any complaints you may have. You can contact us by phone at +34 6800815347, send us a letter to DARIEN24 SL, 08025, Barcelona, Spain, or email us at info@nualat.co.
Domain Reserve
Ownership of the product is transferred to the customer once full payment of the price has been made.