General conditions of purchase
Shipping and delivery costs
DARIEN 24 SL - CIF: B16416604 ships exclusively to:
Peninsula, Balearic Islands and Europe.
Shipping costs and delivery times are calculated automatically in the shopping cart depending on the products selected and the destination.
If the customer requires delivery at a time other than that offered by the courier company or requires an urgent delivery service, they must contact DARIEN 24 SL in advance to confirm the additional cost.
Any charges arising from customs taxes or border fees in applicable countries will be the responsibility of the customer.
Right of withdrawal, returns and claims
The consumer has up to fourteen calendar days to withdraw from their purchase from the date they receive the product, without having to justify their decision or assume penalties.
To exercise your right of withdrawal, you must notify us by calling +34680815347, sending an email to info@nualat.co, or by letter to our postal address C/ INDUSTRIA 58, 08025, BARCELONA, SPAIN, or by using the withdrawal form provided here .
The refund will be made using the same payment method used for the purchase.
In accordance with article 103 of Law 3/2014, of March 27, which modifies the General Law for the Defense of Consumers and Users, custom-made or clearly personalized products, as well as those that by their nature cannot be returned or may deteriorate or expire quickly, are excluded from withdrawal.
Return and shipping costs
To exercise the right of return, you must contact us by phone at +34 680815347 , by sending an email to info@nualat.co , or by letter to our postal address C/INDUSTRIA 58, 08025, BARCELONA, SPAIN
If you wish to return a product, the customer will be responsible for managing and assuming the costs of said return.
All returned products must be in perfect condition, unused and in their original packaging. To avoid incidents during transport, make sure that the package is adequately protected and sealed. Once we receive and check that the item and all its components, accessories, promotions and documentation are complete and in perfect condition, we will proceed to issue the refund.
Order cancellation
If the order is cancelled before the goods are shipped, the customer will not incur any costs. If the cancellation is made after the order has been shipped, the customer will be required to cover the shipping and return costs of the order.
Applicable law and competent jurisdiction
The interpretation and execution of these conditions, as well as all acts resulting from them, shall be governed by Spanish law, unless there are public order provisions that contradict this.
Warranties
All products offered on our website are protected by a two-year legal guarantee of conformity, in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
After-sales service
Our customer service team is available to resolve any complaints that may arise. You can contact us by phone at +34 6800815347, send us a letter to DARIEN24 SL, 08025, Barcelona, Spain, or write to us at info@nualat.co.
Domain reservation
Ownership of the product is transferred to the customer once full payment of the price has been made.
DARIEN 24 SL - CIF: B16416604 ships exclusively to:
Peninsula, Balearic Islands and Europe.
Shipping costs and delivery times are calculated automatically in the shopping cart depending on the products selected and the destination.
If the customer requires delivery at a time other than that offered by the courier company or requires an urgent delivery service, they must contact DARIEN 24 SL in advance to confirm the additional cost.
Any charges arising from customs taxes or border fees in applicable countries will be the responsibility of the customer.
Right of withdrawal, returns and claims
The consumer has up to fourteen calendar days to withdraw from their purchase from the date they receive the product, without having to justify their decision or assume penalties.
To exercise your right of withdrawal, you must notify us by calling +34680815347, sending an email to info@nualat.co, or by letter to our postal address C/ INDUSTRIA 58, 08025, BARCELONA, SPAIN, or by using the withdrawal form provided here .
The refund will be made using the same payment method used for the purchase.
In accordance with article 103 of Law 3/2014, of March 27, which modifies the General Law for the Defense of Consumers and Users, custom-made or clearly personalized products, as well as those that by their nature cannot be returned or may deteriorate or expire quickly, are excluded from withdrawal.
Return and shipping costs
To exercise the right of return, you must contact us by phone at +34 680815347 , by sending an email to info@nualat.co , or by letter to our postal address C/INDUSTRIA 58, 08025, BARCELONA, SPAIN
If you wish to return a product, the customer will be responsible for managing and assuming the costs of said return.
All returned products must be in perfect condition, unused and in their original packaging. To avoid incidents during transport, make sure that the package is adequately protected and sealed. Once we receive and check that the item and all its components, accessories, promotions and documentation are complete and in perfect condition, we will proceed to issue the refund.
Order cancellation
If the order is cancelled before the goods are shipped, the customer will not incur any costs. If the cancellation is made after the order has been shipped, the customer will be required to cover the shipping and return costs of the order.
Applicable law and competent jurisdiction
The interpretation and execution of these conditions, as well as all acts resulting from them, shall be governed by Spanish law, unless there are public order provisions that contradict this.
Warranties
All products offered on our website are protected by a two-year legal guarantee of conformity, in accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
After-sales service
Our customer service team is available to resolve any complaints that may arise. You can contact us by phone at +34 6800815347, send us a letter to DARIEN24 SL, 08025, Barcelona, Spain, or write to us at info@nualat.co.
Domain reservation
Ownership of the product is transferred to the customer once full payment of the price has been made.